As entrepreneurs, we all know how difficult it can be to balance work and life commitments, and when it comes to managing household chores such as laundry, it can be difficult without help. That’s where Destello Laundry Cleaning Services comes in, helping Nairobi’s busy professionals and families to deal with the chore of doing laundry each week.
What does your company do?
Destello Laundry Cleaning Services is an on-demand wash and fold laundry service in Nairobi that offers timely and quality laundry services to young professionals with active social lives, as well as families and small business. Our greatest emphasis is on giving our clients a superior customer experience and as we say, "Once you experience the Destello Sparkle, you never go back!"
What inspired you to start your company?
Destello Laundry was born out of a need to provide superior professional laundry services to the upwardly mobile, young professionals in Nairobi, a more orderly and seamless service as opposed to getting a "Mama Safi “ (Cleaning Lady) who are often unreliable and not keen on knowing how to launder clothes properly.
Why should anyone use your service or product?
We guarantee 99.9% customer satisfaction; we take extra precaution to ensure timelines are met, clothes are laundered as per care instructions, and we stay true to our tag line of adding a sparkle to your laundry. We truly do take away the hassle of doing laundry, and at very affordable rates. We love your clothes as much as you do!
Tell us a little about your team.
Our team is composed of our founders Gaceri Kirimi and Muthoni Okuthe. Muthoni Okuthe, a HR and Admin Specialist, has since left the running of Destello on a day to day basis to Gaceri, a teacher and accountant by training, and one who is not afraid to get her hands dirty in order to get the job done. Gaceri handles most of the business aspects with the help of the company’s very able laundry assistant, Sarah.